North Memorial Health – Maple Grove Hospital
Hospital · Minneapolis
9875 Hospital Dr, Maple Grove, MN 55369
About
North Memorial Health – Maple Grove Hospital, located at 9875 Hospital Dr in Maple Grove, Minnesota, serves the local community as a general hospital. The facility provides a range of medical services, including emergency care and maternity services, with many patients highlighting the dedication and support of individual nurses and anesthesiologists during their birthing experiences. The hospital’s reputation among patients is notably varied. While some visitors report positive interactions with attentive staff and efficient care, others have expressed significant concerns regarding the consistency of the patient experience. Common points of feedback include challenges with emergency room wait times, the complexity of the hospital’s billing processes, and varying levels of communication between medical teams and families. As with any healthcare facility, experiences can differ significantly based on the specific department and the individual care team involved.
What clients say
Patient experiences at this facility are highly polarized, with many praising the maternity and nursing staff while others report severe dissatisfaction with emergency room wait times and billing processes. Several reviewers expressed significant concerns regarding medical decision-making, communication, and patient safety protocols.
Strengths
- Supportive and informative maternity nurses
- Efficient emergency room intake for some patients
Weaknesses
- Excessively long emergency room wait times
- Complex and confusing billing procedures
- Disregard for patient birth plans and preferences
- Inadequate security and safety protocols
Best for
Patients seeking maternity care who are comfortable advocating for their own birth plans and medical needs.
Opening hours
- Friday
- Open 24 hours
- Monday
- Open 24 hours
- Sunday
- Open 24 hours
- Tuesday
- Open 24 hours
- Saturday
- Open 24 hours
- Thursday
- Open 24 hours
- Wednesday
- Open 24 hours
Contact
- 9875 Hospital Dr, Maple Grove, MN 55369
- (763) 581-1000
- northmemorial.com/location/maple-grove-hospital